Aviation learning by EAC Malta LtdOnline · Live video · Blended learning
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Communication

English for Cabin Crew — EAC English Academy

Twenty training days of professional cabin English: listening, pronunciation drills, communication scenarios, games and knowledge checks.

Cabin crew member assisting with luggage inside an aircraft

How this course is delivered

Learning format
Online
Learning support
AI-assisted learning
Training provider
Delivered entirely by EAC Malta Ltd — Maltese CCTO 0010

Across GAOC, most courses are online and AI support is widely available. Some courses include live video workshops and/or in-person training. Delivery and supervision vary by course.

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Your first twenty training days

Practise professional cabin English across nine aviation domains, with approximately 30 hours of learning and A2–B2 practice levels.

Each day brings a briefing, written lessons, recorded listening, pronunciation drills, three scenario cards, four games, a twelve-question knowledge check and a transfer challenge. Personal recall cards and saved progress help you revisit what you learn.

Practise with AI-powered live conversation, pronunciation coaching and written feedback, alongside the authored lessons, listening recordings, games and knowledge checks. Use a microphone for voice practice; your browser will ask for permission.

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Who this is for

Cabin crew trainees and crew members who want to communicate more clearly in English with passengers and colleagues.

Learning outcomes

  • Explain and confirm information using clear, professional English.
  • Ask useful follow-up questions and preserve names, numbers and uncertainty.
  • Practise passenger, teamwork, reporting and safety-related vocabulary within authored scenarios.
  • Review your own performance and build a personal bank of useful phrases.

This course develops language skills. Its formative results do not issue a language certification, Cabin Crew Attestation or operator qualification.

Your completion document

Certificate of Course Completion
English for Cabin Crew — Course and Learning Checks

Complete all 20 days and six learning steps per day, daily quizzes and current scored activities at the configured completion threshold.

Records completion of the EAC English for Cabin Crew course and its learning checks. It does not award a certified CEFR level, an ICAO language endorsement, an accredited language qualification or a Cabin Crew Attestation. Issuer: EAC Malta Ltd. References to EASA, ICAO or IATA identify source material, not endorsement or accreditation.

Your learning pathway

  1. 01Day 01 — Welcome aboardAviation and responsibilities
  2. 02Day 02 — Know your aircraftAviation and responsibilities
  3. 03Day 03 — Roles, rules and flight phasesAviation and responsibilities
  4. 04Day 04 — Your first crew briefingCommunication
  5. 05Day 05 — Announcements that workCommunication
  6. 06Day 06 — One crew, shared informationHuman factors and CRM
  7. 07Day 07 — Speak up, ask for helpHuman factors and CRM
  8. 08Day 08 — Boarding with confidencePassengers and cabin
  9. 09Day 09 — Service, delays and concernsPassengers and cabin
  10. 10Day 10 — Listen to a health concernFirst-aid language
  11. 11Day 11 — A clear first-aid handoverFirst-aid language
  12. 12Day 12 — What is in the bag?Dangerous goods
  13. 13Day 13 — Check, clarify, reportDangerous goods
  14. 14Day 14 — Professional security communicationSecurity communication
  15. 15Day 15 — Facts, not assumptionsSecurity communication
  16. 16Day 16 — Describe smoke and locationFire and smoke
  17. 17Day 17 — Understand and confirmFire and smoke
  18. 18Day 18 — Survival equipment in EnglishSurvival
  19. 19Day 19 — Coordinate and reassureSurvival
  20. 20Day 20 — Your complete flightCommunication